Semantic search & similarity
Find similar cases, decisions and documents via vector/semantic search. Detect patterns and clusters to process recurring cases faster.
ODR pro
AI readiness – responsible and productive
ODR pro is AI‑ready: features can be selectively enabled, audited and aligned with your policies. Explore impactful use cases and our structured adoption programme.
Use cases
How AI supports work in ODR pro
Be productive with clear responsibility, privacy and traceability.
Email assistant
Draft, rewrite and shorten emails in the requested tone (neutral, empathetic, formal). Multilingual – including translation and spell‑check.
Settlement proposals
Generate proposals based on the case file with sources and variants. Human‑in‑the‑loop; approvals via roles & permissions.
Summaries & notes
Automatic file summaries, call notes and to‑dos – consistently structured and exportable.
Auto‑tagging & entity extraction
Automatic tags, topics and detected entities (parties, contracts, amounts). Improves search, statistics and reporting.
Duplicate & series detection
Detect duplicates and highly similar cases; cluster similar complaints.
Triage & prioritisation
AI‑based hints on urgency, deadlines and next best actions – always explainable and switchable.
Quality & compliance checks
Hints on completeness, tone and guideline compliance; optional legal checklists.
Governance & privacy
Controllable, GDPR‑compliant, auditable
Technical and organisational guardrails ensure AI is used responsibly.
- Hosting in Germany, processing according to GDPR, DPA available.
- No model training on production data without explicit consent.
- Human‑in‑the‑loop approvals via roles and permissions.
- Prompt and output logging, audit trails and deletion policies.
- Use of an AI selected by the dispute resolution body.
- Secure key management.
- Tenant isolation, access control, encryption in transit and at rest.
Adoption programme
Your path to AI readiness
Structured, measurable and secure – from idea to roll‑out with our guidance.
- 1
Use‑case workshop
Define goals and use cases.
- 2
Data‑readiness check
Review data, access and privacy.
- 3
Pilot & evaluation
Run pilot and measure impact.
- 4
Roll‑out & monitoring
Roll out in stages and support.
Get started
AI readiness for your organisation
We are happy to demonstrate concrete examples in the system and discuss the best scenarios for you.
